Know the caller
Resolve identity, consent, customer history, appointments and relevant business context before the first response.
Multilingual inbound and outbound voice agents connected to real customer, order and appointment workflows.
Resolve identity, consent, customer history, appointments and relevant business context before the first response.
Natural conversation, optional video escalation, location context, governed tools and seamless human transfer.
Store transcript, grounded summary, outcome, consent evidence and assigned follow-up actions.
Book appointments, check stock, retrieve order status, qualify leads and create follow-ups through permission-controlled APIs and MCP functions.